• Certified Management Consultant (CMC) Certified Real Leaders® Facilitator
• Consulting Skills - Issuing authorityAssociation for Talent Development (ATD)
• Motivational Interviewing Train the Trainer - Auburn University & Case Mgmt. Society of America
Solutions-oriented consultant with 15+ years of teaching, research and consulting; with expertise that spans qualitative and quantitative research, strategic design and organizational development, as well as the implementation of quality management solutions for the healthcare and education sectors. Provides patient experience consulting and leads training pertaining to building service excellence and service leadership. Proactive member of top committees for government and private healthcare organizations with a passion for creating human-centric cultures and driving innovation.
