Real Service Front Cover Hi-res.png

Latest from PACE:

Real Service by Peter Cheng

Real Service is a comprehensive, practical guide to the various behaviours at an individual, team and organisational level that impact the quality of service, angled from the holistic point of view of organisation development. Supported by behavioural psychology concepts, this book aims to impart invaluable insights to individual service providers and organisations that wish to revolutionise the way they serve customers daily. 

Click here to order your copy today!