WHAT IS OD?
Organisation Development is a systemwide application of behavioural science knowledge to the planned
development and reinforcement of organisational strategies, structure, and process for improving an
Cummings & Worley (1997)
What we do
We engaged PACE, with Peter Cheng as the lead consultant, in a 3-month project to help us to design, facilitate and communicate our regional vision statements to all our stakeholders. The Bridgestone project team had a positive experience with Peter and his team throughout the entire journey - from the initial discussion, to project implementation, and to post-project debrief session. Peter was very passionate in helping our company to achieve the objectives at every stage of the project. He actively listened to our requirements and was flexible in meeting our last minute requests, in the light of changing requirements. In addition, Peter and his team were very responsive whenever contacted in any form of communication. They excellently availed themselves whenever we needed them. We appreciate the time and patience that Peter had devoted to this project as the lead consultant. He truly exemplifies PACE's mission of helping organisations grow and become better at what they do.
Every professional should go through this process to understand how strategies are designed and implemented. Leaders with a say in the strategic direction of the organisation would benefit the most from this programme. I really enjoyed the process of thinking and planning strategically. This workshop has brought me to a new level of strategic thinking.
Performance appraisal is typically a tough situation; when handled with insufficient tact, it will not achieve the goal of a win-win situation. This course provides better understanding on how to communicate with supervisors effectively and verbalise your career development goals. It also taught us how to prepare ourselves for the appraisal process and to have a positive mindset when receiving feedback about unsatisfactory performance.
This programme was a great opportunity to reflect, revise and reinforce tacit knowledge on performance management—a subject that has direct impact on another individual. Many aspects of the performance management process were dealt with, such as the importance of target setting, the appraisal preparation process and even how to communicate appraisal feedback objectively.
This programme is very useful for self-improvement. It is especially valuable to those who have to manage a team, as it equips them with the necessary skills to counsel, mentor and coach team members. The tools learnt can be applied to both my work and personal life. Peter is very lively and has high energy. He draws from diverse experiences, allowing us to benefit from the analogies, books, quotes he referenced from.
It was a fun and engaging way to understand more about the organisational core values and how it can be applicable to day-to-day processes and practices. Ultimately, it helps to improve the efficiency and quality of service and nurture better working relationships amongst colleagues.
This programme inculcates leadership values and recognises both team. and leadership responsibilities. I would definitely recommend it to my colleagues, as it has practical applications in our job. It will be extremely beneficial for the growth of the organisation if more people can be on the same learning journey
The engagement with PACE was great from the start. Our consultants worked with us to create a realistic and meaningful framework that would meet our training needs. They are knowledgeable and professional in their client handling. It was a delight to work with them and a joy to see the innovative solutions being crafted. Given the limited time we had, it was a challenge to maximise the training impact for T-Systems. The delivery from the facilitator was wonderful. She kept the participants thoroughly engaged and focused on their course work, directing them when needed. It was like seeing a master craftsman at work. Every debrief point was sharp and on target. Her value add came from her in depth knowledge of consulting and training.
PACE has been a partner in our Dream Team Leadership Development since 2006. ‘The Leadership Challenge’ is one of our core leadership development pillars and the insights provided by Peter and Lily Cheng as the Master Facilitators of this programme have been invaluable in supporting our leaders in upholding the exemplary leadership practices. The PACE team’s passion to help clients is the most important attribute we discovered. Their sincerity and ability to engage the stakeholders makes change effortless. However this does not discount the very fact that they have already become master facilitators in any situation. Moreover their relentless pursuit of their offerings allows their clients to evolve progressively in their change journey.