Does your organisation have a compelling employee experience?

Create a compelling employee experience to retain your greatest talents, attract potential candidates and engage your employees.

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A compelling employee experience goes beyond just employee perks and benefits. It includes a holistic strategy encompassing the strategic, operational and HR perspectives to strengthen your organisation’s Human Capital Value Proposition.

Real Performance™

Real Performance™ helps your organisation achieve this. Our unique OD solution aligns the three core pillars of people strategies with your organisation’s business strategy for a successful, comprehensive employee strategy.

Employee Performance

 
 

This begins from the strategic perspective, where we partner your organisation to help employees link organisational goals with their daily activities. This helps them align employee actions with the organisation’s goals, bringing out the best in them.

 

Employee Engagement

 
 

At the operational level, we empower your leaders to engage their teams in their daily work, to help employees keep sight of the vision and achieve their goals. This has proven useful - Gallup has found that companies with engaged employees outperform the competition by as much as 202%.

 

Employee Retention

 
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SHRM has found that 40% of employees are considering employment outside of their current firm within the next year. Don’t pay the price of losing your best talents! We help you chart a course to success by helping you develop an effective employee retention strategy, by connecting organisational excellence to people management and learning to use a comprehensive potential management system to create, build and sustain talents.


 

Endorsements from some of our clients

“…This was inspirational, a much needed breath of theories for a topic this difficult.”
— Changi Airport Group, Performance Management Skills for Appraisers
“It is really mind opening to know something that seems simple has so much meaning behind; how different appraisals being set can bring out different “values” for other people.”
— Changi Travel Services, Performance Appraisal Skills for Executives
“Helps to broaden our knowledge in the corporate workforce and organisational behavior.”
— Changi Travel Services, Performance Appraisal Skills for Executives

 

Program Outlines

Employee Performance

Performance management allows organisations to tap the full potential of their staff. Using performance management, organisations can ensure that employees not only fulfil their responsibilities, but are able to perform the best of their abilities and exceed the organisation's expectations. 

Performance Management highly contributes to organisational success and bottom line results by tightening the link between its strategic business objectives and day-to-day actions in the organisation through the following practices: 

  1. Clarifying job responsibilities and expectations

  2. Enhancing individual and group productivity and developing employee capabilities to their fullest extent through effective feedback and coaching

  3. Driving behaviour to align with the organisation’s core values, goals and strategy

  4. Providing a basis for making operational human capital decisions such as rewards and recognition

  5. Improving communication between employees and managers.

When effectively implemented, performance management best practices result in a wide range of benefits for employees, managers and companies. PACE’s Employee Performance solutions are uniquely designed for both the Appraisers and Appraisees. 

 

TARGET LEARNERS

Senior Executives, Human Resource Managers, Generalists, Specialists, Business Leaders who want to enable their employees to: 

  • Adopt the concept of performance management and building a culture of performance excellence

  • Appraise the performance of staff effectively and to give feedback that facilitate alignment and improvement towards growth

  • Set goals and develop action plans to manage work performance towards desired organisational goals

  • Embrace ownership of their respective roles in the organisation's performance appraisal process for effective organisation engagement and performance

INSTRUCTIONAL DESIGN

  1. Concept sharing

  2. Experiential learning activities

  3. Simulation activities

  4. Hands-on LIVE Practical Sessions

  5. Role simulations

  6. Case study analysis

  7. Personal action plan

KEY LEARNING DELIVERABLES

Appraisers will benefit from our program through: 

  • Learning effective target-setting skills that will motivate staff performance towards organisation's desired goals.

  • Acquiring skills to engage and manage employees towards the achievement of their performance goals for team and organisational achievement.

  • Mastering the skill of giving performance feedback to affirm positive behaviours and correct negative behaviours.

Appraisees will benefit from our program through: 

  • Understanding and appreciating the essence of the performance management system in the organisation.

  • Participating actively in the appraisal and feedback process.

  • Taking charge of their performance and constantly working towards improvement.

RETURN ON INVESTMENT

  • Increase in employee commitment

  • Enhanced employee engagement

  • Reduction of employee misconduct

  • Create opportunities for employee self-development

 

Employee Engagement

Employee engagement is a workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated to contribute to organisational success, and are able at the same time to enhance their own sense of well-being.

A recent research study identified the specific behaviours you need to employ to create an engaged workforce. Companies with engaged employees outperform the competition by as much as 202% (Gallup). Engaged organisations have strong and authentic values, with clear evidence of trust and fairness based on mutual respect, where two way promises and commitments – between employers and staff – are understood, and are fulfilled.

PACE's Employee Engagement solution focuses on reviewing and realigning engagement systems and processes so that organisations develop an explicit linkage between organisational outcomes vis a vis individual performance outcomes.

 

TARGET LEARNERS

Organisations aiming for the competitive advantage through: 

  • CEOs, MDs, Directors, GMs and Managers in HR as well as all other senior executives responsible for growing and managing their organisational talents

  • Dedicated and highly charged individuals and teams leaders.

INSTRUCTIONAL DESIGN

  1. Concept sharing

  2. Experiential learning activities

  3. Hands-on LIVE Practical Sessions

  4. Business case study analysis

  5. Templates for conducting performance conversations

  6. Professional recommendations on the structure and process of talent and career management systems and procedures

  7. Career assessment tools

  8. Personal action plan

KEY LEARNING DELIVERABLES

Our OD services will equip your organisation with: 

  • Connecting organisational excellence to people management by systematically identifying, developing and retaining the organisational’s best talents.

  • Learn to use a comprehensive potential management system to create, build and sustain talents.

  • Acquiring a structured approach to help manage and develop staff for growth and retention.

  • Skills to draw up and customise a plan and acquire specific development strategies in alignment with business directions and goals.

RETURN ON INVESTMENT

  • More employee-centered environment

  • Create opportunities for employee self-development

  • Reduction of employee attrition rate

 

Employee Retention

In an improving economy, retaining talent has again become a top priority for businesses. Organisations that don't understand the cost of employee turnover will pay a steep price. 

If employee retention isn’t on your priority list yet, it should be. The job market has changed, and many employers are finding that they no longer hold all the cards today. If you’re not doing all you can to keep staff happy, you’re at greater risk of losing your best talent to your competition. 

The Society of Human Resource Management (SHRM) and the Wall Street Journal website completed the Job Recovery Survey. The key findings revealed 64 percent of employees said they were extremely likely to begin or increase the intensity of their job search. The issue of employee retention is here to stay. The research shows one out of every three people are dissatisfied with their current employment situation and could leave for better positions as the economic situation continues to improve. 

PACE’s Employee Retention solutions help you chart your course toward success by addressing the dimensions needed for an effective employee retention strategy. As part of the employee retention training, you will develop a plan of action for each of the eight strategies. 

 

TARGET LEARNERS

Organisations aiming for the competitive advantage through: 

  • CEOs, MDs, Directors, GMs and Managers in HR as well as all other senior executives responsible for growing and managing their organisational talents

  • Dedicated and highly charged individuals and teams leaders.

INSTRUCTIONAL DESIGN

  1. Concept sharing

  2. Experiential learning activities

  3. Hands-on LIVE Practical Sessions

  4. Business case study analysis

  5. Templates for conducting performance conversations

  6. Professional recommendations on the structure and process of talent and career management systems and procedures

  7. Career assessment tools

  8. Personal action plan

KEY LEARNING DELIVERABLES

Our OD services will equip your organisation with: 

  • Connecting organisational excellence to people management by systematically identifying, developing and retaining the organisational’s best talents.

  • Learn to use a comprehensive potential management system to create, build and sustain talents.

  • Acquiring a structured approach to help manage and develop staff for growth and retention.

  • Skills to draw up and customise a plan and acquire specific development strategies in alignment with business directions and goals.

RETURN ON INVESTMENT

  • More employee-centered environment

  • Create opportunities for employee self-development

  • Reduction of employee attrition rate

 

Licensing of Real Performance™

Real Performance™ is part of our Real series of OD solutions and tools that can be licensed to international OD practitioners for delivery in their own countries via PACE OD International. Through licensed partnerships, we work together towards realising the vision of organisations thriving in the evolving global economy through our quality OD content.