Change Management

 
Change Management Real Change
 

Organisational Agility to change is the key source of competitive advantage in this VUCA world.

 

Succeeding at Change

Developed from  Dr. Lily Cheng’s rigorous research into increasing the success rate of change management initiatives, Real Change™ is designed to bring about holistic and long-lasting effects through multiple modes of engagement.

Facilitated visioning sessions

Group and individual coaching

Skills-equipping workshops

Milestone Journeys

This ensures that change management initiatives cascade through the organisation and enable C-suite executives, middle management, as well as junior employees to play an active role in the change process.

By equipping and aligning people to face the challenges in change, Real Change™ provides the methodology to organisations to effect change successfully. 

PACE is a great partner to make change happen.
— Torsten Schmeichel, BASF Management Consulting
 

Real Change™ Framework

Dr. Lily Cheng conducted extensive research on 200 organisational change processes and  distilled the 9 Enablers of Change™, that increase individual commitment to change. This has since been published in the Journal of Business Review and developed into our Real Change™ framework.

 

Broadly classified into three major groups - The Content, Context and Process of Change - these 9 Enablers can help your organisation achieve sustainable, successful change.

Content Enablers

The content of change is the “what” of change - the type or substance of change.

Perceived Gap  - A sound reason for the need to change

Perceived Gap - A sound reason for the need to change

Desired State  - The articulation of an ideal and ennobling future state

Desired State - The articulation of an ideal and ennobling future state

Consistency of Change Message  - Clear alignment of voices from those leading the change initiative at the highest level

Consistency of Change Message - Clear alignment of voices from those leading the change initiative at the highest level

 

Context Enablers

The focuses on the forces or conditions in an organisation’s external and internal environments which influence the implementation environment of change.

Addressing Emotional Responses  - Actions taken to ease intense emotions and redirect them into positive energy

Addressing Emotional Responses - Actions taken to ease intense emotions and redirect them into positive energy

Building Trust and Credibility  - Establishing the credibility by practising what is being preached, building and developing an atmosphere of trust and mutual respect

Building Trust and Credibility - Establishing the credibility by practising what is being preached, building and developing an atmosphere of trust and mutual respect

Transformational Change Agent  - Leaders of change who have the ability to stimulate creativity and inspire others to work towards shared aspirations

Transformational Change Agent - Leaders of change who have the ability to stimulate creativity and inspire others to work towards shared aspirations

 

Process Enablers

This refers to the process of change, or the process of implementing change.

Communicating Change with Your Team  - Creating an open channel of communication where a dialogue can occur between change agents and their teams

Communicating Change with Your Team - Creating an open channel of communication where a dialogue can occur between change agents and their teams

Involving and Engaging Your Team  - A consultative approach during the change process that leads to empowerment and commitment to change

Involving and Engaging Your Team - A consultative approach during the change process that leads to empowerment and commitment to change

Monitoring Change Initiatives  - Creating feedback systems to continuously monitor the change, thereby ensuring the stabilisation of new norms

Monitoring Change Initiatives - Creating feedback systems to continuously monitor the change, thereby ensuring the stabilisation of new norms

 
 
 
 
 

The Future of Learning

Real Change™ is also available digitally through Realyse™, our mobile learning app.

 

Licensing of Real Change™

Real Change™ is part of our Real series of OD solutions and tools that can be licensed to international OD practitioners for delivery in their own countries via PACE OD International. Through licensed partnerships, we help to  advance organisations with our quality OD content.