OUr books

Real Conversations: Articulating the Voice of Truth   Writing with a style that is at once conversational yet grounded in the visionary wisdom of her years, Dr. Lily Cheng helps readers practice the art of conveying the voice of truth through the unique proposition that life's most universal principles can and should be applied to organisation development.   SOLD OUT

Real Conversations: Articulating the Voice of Truth

Writing with a style that is at once conversational yet grounded in the visionary wisdom of her years, Dr. Lily Cheng helps readers practice the art of conveying the voice of truth through the unique proposition that life's most universal principles can and should be applied to organisation development.

SOLD OUT

Real Help: The Art of Giving & Receiving Help   In a culture where seeking help from others is often interpreted as a sign of weakness, Dr. Lily Cheng shows how to give and receive help through real-life stories, personal reflection and expert guidance.

Real Help: The Art of Giving & Receiving Help

In a culture where seeking help from others is often interpreted as a sign of weakness, Dr. Lily Cheng shows how to give and receive help through real-life stories, personal reflection and expert guidance.

Real Service: The Essentials to Building Authentic Relationships with Customers   Excellent customer service is no longer an option, but a necessity in this competitive business environment. Real Service provides great insights in building authentic relationships with customers, delving into the hard technical skills as well as soft people skills.   SALE

Real Service: The Essentials to Building Authentic Relationships with Customers

Excellent customer service is no longer an option, but a necessity in this competitive business environment. Real Service provides great insights in building authentic relationships with customers, delving into the hard technical skills as well as soft people skills.

SALE

Real Relationships: Building Authentic Connections   Having genuine authentic connections is key in thriving in this multi-generational community, both personally and professionally. In this book, Dr. Lily Cheng shares her insights and strategies on how we can promote real relationships that embrace genuine care and concern for others.   PRE-ORDER

Real Relationships: Building Authentic Connections

Having genuine authentic connections is key in thriving in this multi-generational community, both personally and professionally. In this book, Dr. Lily Cheng shares her insights and strategies on how we can promote real relationships that embrace genuine care and concern for others.

PRE-ORDER

#realchangejournal   This  #realchangejournal  is designed to be a companion on your journey of change through its thought-provoking questions and hands-on, practical application templates. Use this journal as a companion with its learning reflections and action steps as you embark on your journey of deepening your edge in transforming your team, organisation or community.

#realchangejournal

This #realchangejournal is designed to be a companion on your journey of change through its thought-provoking questions and hands-on, practical application templates. Use this journal as a companion with its learning reflections and action steps as you embark on your journey of deepening your edge in transforming your team, organisation or community.

The Language of Organisation Development   Written by Dr. Lily Cheng and Dr. Peter Cheng, this insightful yet easy-to-read book lays out the A - Z of OD with each letter representing a selection of important concepts, ideas or models. Don’t miss out on concepts, ideas or models that are essential to the Organisation Development (OD) world!

The Language of Organisation Development

Written by Dr. Lily Cheng and Dr. Peter Cheng, this insightful yet easy-to-read book lays out the A - Z of OD with each letter representing a selection of important concepts, ideas or models. Don’t miss out on concepts, ideas or models that are essential to the Organisation Development (OD) world!