Real Stories: Developing Leaders For A Better Tomorrow
Written by Dr. Lily Cheng and Elizabeth Tang
We share our collaboration with our learning partner, a well-established ophthalmology product manufacturer with a rich history of 125 years. The leaders were keen on developing the leadership potential of their young leaders, equipping them with the competencies needed to lead the organisation in its internationalisation efforts. PACE was selected to journey with these budding leaders and we designed an OD intervention that was highly customised.
Selected leaders underwent a 9 month development journey which involved a combination of learning events and executive coaching sessions with PACE master coaches and facilitators. At the conclusion of this intervention, senior leaders saw a positive change in the leadership behaviours of the participants, as well as greater alignment with the organisation’s expectations.
We interviewed participants about their learning experience and this is what they had to say:
What interested you to attend this learning journey?
“I believed that this learning journey would improve my leadership ability as well as how I work in my day-to-day.”
“I wanted to learn more about the organisational goals and know how I can contribute to these goals. I believed that by taking part in this journey, I would gain clarity in this area.”
“I joined this journey because I wanted to improve myself and develop my leadership ability. I was interested in PACE’s unique combination of leadership practices from the East and the West and I thought that this approach would suit me since I work in Asia.”
What is your biggest takeaway from this learning journey?
“I learned many principles and frameworks such as how to coach my team and how to drive them to achieve the organisation’s goals. After learning these principles and frameworks, I have been trying to practice them with my team and it has helped to drive performance.”
“I believe this learning journey allowed me to explore myself and understand my leadership personality. I learned about leading with compassion because as a leader, I have to balance leading with compassion and wisdom. I am now able to use compassion to influence my team to work towards achieving organisational goals.”
“I saw the organisation’s senior leaders taking part in this journey and I found it very inspirational to see them in action. These leaders have been with the company so long that the way they integrate the core values in their lives and work has inspired me to pursue that too.”
Can you share some action points you will bring back to your workplace?
“I aim to communicate constantly in all directions. By communicating the organisation’s goals upwards to the senior management, downwards to the ground teams and laterally to my colleagues and the different divisions, it will give me a baseline of where we are. From there, I know how to contribute and steer our organisation closer to our vision.”
“I will spend more time thinking deeply about how to develop my current employees based on their current potential and performance level. It will take a lot of time to conceptualise but it will increase their productivity; this is my key objective in engaging them and developing plans for my employees.”
“I discovered that getting people to follow you is not just about accomplishing the task you set for them; you also have to take into account of how they feel. People follow the heart and I learned to be more compassionate.”
What is unique about PACE’s learning events?
“Our facilitator, Dr. Lily Cheng, is an experienced coach and she puts everyone in a comfortable setting. She really leads with her heart and is genuine when teaching the organisation’s values. When she imparts knowledge, she supplements it with real life examples and never hesitates to answer our questions. There is no distance between the coach and participants which makes me feel comfortable to continue practicing what she has taught me.”
“There is a lot of practical role-playing that is customised to the needs of the organisation. The role-playing often simulates a real situation we face at work and this has helped all of us resolve these issues and challenges.”
“The experiential activities we did relate well to the principles we learned. I felt the learning events were planned to be more dynamic which is a good change from sitting and listening to what is being taught.”
Tangible ROI from this solution have been observed as the impact continues to be cascaded within the organisation. In the meantime, plans for another leadership development journey with our learning partner’s leaders are already underway!
How would your leadership team benefit from a customised leadership solution? Connect with us at firstname.lastname@example.org today!