We ask questions constantly in the workplace. But how many of us ask questions that:

• Dis-empower rather than empower our people to take charge of their work?
• Accuse and blame rather than challenge and inspire our people to think out-of-the box?
• Manipulate rather than develop our people’s capabilities?

In a knowledge-based economy faced with a looming talent management crisis and a concern for employee engagement across all levels and generations, possessing the requisite knowledge and skills to ask questions are increasingly critical in helping leaders further enhance employee commitment, development and retention to accomplish desired organisational results and effectiveness in a changing, uncertain and complex workplace environment.

• Understand and appreciate the compelling power of questions in leading and empowering people for great performance
• Appreciate the powerful functions of questions
• Learn the roles of a leader in developing questioning culture in the organization
• Differentiate judging and learning attitudes in questioning
• Acquire the competencies to formulate great questions to unleash the potential in others
• Identify and apply questions that can be used to inspire others, frame problems, make decisions, build relationships, motivate people, and encourage powerful learning experience
• Develop skills and strategies to lead teams more effectively with questions
• Learn to use great questions to shape organisation strategy and change.

• Strengthen relationships with your people
• Build powerful, motivated and effective teams
• Create and embed a strong learning culture in your organization
• Establish relationships with your customers and stakeholders
• Support organizational strategic change and growth

Peter Cheng

Lily Cheng

Michael J. Marquardt, Ph.D.

is an internationally noted educator with over 25 years of experience as a consultant and an advisor to corporate executives from some of the most well-known global companies in the world, e.g., Singapore Airlines, Caterpillar, Nokia,and Xerox. A Professor of Human Resource Development and Program Director of Overseas Programs at George Washington University, USA, Dr. Marquardt has trained over 100,000 leaders over the past 40 years in nearly 80 countries in leadership, learning, globalization,and organizational change. His achievements and leadership have been recognized through numerous awards including the International Practitioner of the Year Award from the American Society for Training and Development.

REGISTER FOR LEADING WITH QUESTIONS PUBLIC RUN ON 3-4 OCT 2011