Staying on top by improving creativity and innovation Headquartered in Singapore, NatSteel Holdings Pte Ltd is a wholly-owned subsidiary of Tata Steel, one of the world’s top ten largest steel producers. Tata Steel acquired the steel business of NatSteel Ltd in 2005. NatSteel played an important part in building · NatSteel achieved significant improvement in innovation and quality by garnering 4 Gold, 6 Silver and 1 Bronze Awards at the National Innovative Quality Circle Convention in 2005.
Challenge
Although garnering 2 Gold, 3 Silver and 1 Bronze Awards at the National Innovative Quality Circle Convention in 2004, NatSteel realized that there was a persistent need to strengthen the innovation culture in the company in order to sustain NatSteel’s competitive advantage. NatSteel sought out PACE to equip their employees with creative thinking and problem-solving skills so as to empower their employees to continuously uphold the creativity and innovation culture in the organization.
Solution
PACE consultants designed, developed and delivered a series of creative thinking and problem-solving workshops for NatSteel’s employees. PACE consultants also complemented the workshop training with a coaching component for the employees in line with PACE’s OD approach. This ensured high return-on-investment by NatSteel on the investment for the training. PACE consultants coached the employees to effectively transfer their newly acquired skills to their workplace.
Results



