PACE Organization Dynamics Pte Ltd

Organizations are often too preoccupied with providing state-of-the-art systems and processes to their people, hoping that they will excel by using these systems. However, when results are dismal and improvement in efficiency and effectiveness is minimal, management sees organization development (OD) as another passing management fad to justify the low return-on-investment. One reason for such failure is due to the management’s lack of awareness of the potential positive impact of OD activities on organization culture, which is a collective make-up by the informal structures and networks, people systems, workplace culture and climate. Culture describes the attitudes, experiences, beliefs and values shared by a group of people in an organization over a long period of time, and it governs the way they interact with each other and with stakeholders outside the organization. In particular, values underpin everything that takes place in an organization. It helps when an organization makes an effort to shed light on its employees and stakeholders pertaining to its core values and vision, so as to elicit their understanding and commitments to help the organization in achieving its ideal benchmark. The crux to organization excellence today thus lies on its employees – who come from diverse cultural and ethnic backgrounds – as they must learn to embrace a common set of organizational values in order to work effectively as a team, leading to success.

Do your people know your organization’s vision, mission, core values and culture?  Is your organization’s culture aligned to your organization’s vision?  Are your people embracing desired behavior to create the intended organizational culture for achieving the organization’s vision?