Address Emotional Responses

Consistency of the change message is key in every change initiative


In Dr. Lily Cheng's research on the 9 Enablers of Change, Addressing Emotional Responses refers to Taking actions to ease intense emotions and redirect them into positive energy. It means acknowledging, appreciating, and respecting the efforts and feelings of individuals and allowing them time to disengage from and grieve the loss of the present state.  

We believe that everyone is capable of becoming a change agent. To help you unlock your potential, we invite you to participate in this short reflection to articulate your ideal and ennobling future state you want to see in your professional or personal life. 

The first step toward change is awareness.
The second step is acceptance.
— Nathaniel Branden

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